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Knowledge base
General Support
Getting started
7
First Steps at Apollo Group TV
How do I get a 7 day free trial?
How do I subscribe?
What internet bandwidth do I need?
Do you have adverts?
See all 7 articles
Account & billing
5
I forgot my password
How do I renew my subscription?
How do I access my account status?
Do you take recurring payments?
Can I get a refund?
Watching Apollo Group TV
10
Can I request Channels, Movies & Shows?
How do I upload subtitles?
How many devices can be used at once?
What hardware is recommended?
Where are all the movies on web player?
See all 10 articles
Can't watch
11
Live TV & VOD buffers or freezes
What is Error Message 06?
What is Error Message 07?
The app sometimes stops or kicks me out
Unable to play on IPTV apps
See all 11 articles
How do I install on...
Television
2
Installation instructions LG Smart TV... SOON
Installation instructions Samsung Smart TV.... SOON
Mobile, Tablet & Computer
4
How do I install on Android Mobile/Tablet?
How do I watch on iMac & MacBook?
How do I watch on Windows PC & Laptop?
Installation instructions iPhone/iPad
TV Box/Stick
4
How do I install on Android Box?
Firestick Installation instructions (regular and 4K)
Installing ApolloGroup on AppleTV
how do I use with Chrome Cast?
Other apps/players
7
What are the M3U & EPG urls?
how do I add to Kodi?
How do I add to VLC Player?
Tivimate installation instructions
How do I set up with Emby?
See all 7 articles
Games Console
1
How do I add to XBOX ONE?
Resellers & Affiliate
Resellers
7
How can I become an Apollo Group TV reseller and how does it work?
No upfront payment? Really? Nothing to pay?
what type of payments do we accept?
How do I increase the limit for trial accounts?
What is levels and credits?
See all 7 articles
Affiliate
2
How can I become an Apollo Group TV Affiliate?
Do you have a referral programme?