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Knowledge base
General Support
Getting started (FAQ)
10
First Steps at Apollo Group TV (FAQ)
Free 10 day trial
How do I subscribe?
How do I renew?
What devices can I watch on? (supported devices)
See all 10 articles
Account & billing
5
How do I renew my subscription?
I forgot my password
How do I access my account status?
Do you take reocurring payments?
Can I get a refund?
Watching Apollo Group TV
7
How many devices can be used at once?
What hardware is recommended?
Can I request Channels, Movies & Shows?
How do I upload subtitles?
How do I change the timezone?
See all 7 articles
Can't watch / Troubleshooting
11
General troubleshooting
Live TV & VOD buffers or freezes
The app sometimes stops or kicks me out
IPs exceeded limit code 429
I get the message bad email or password
See all 11 articles
Installation Guides
Android TV Box / Firestick
10
Firestick Installation instructions (regular and 4K)
Fire-Amazon: FireTV/FireStick/FireTV4k
Tivimate installation instructions
How do I install on Android Box?
Installing ApolloGroup on AppleTV
See all 10 articles
Mobile Phone, Tablet & Computer
8
How do I install on Android Mobile/Tablet?
iOS devices: iPhone/iPad/AppleTV
how do I add to Kodi?
Installation instructions iPhone/iPad Startup Show
How do I add to VLC Player?
See all 8 articles
Television
0
Game Console
1
How do I add to XBOX ONE?
Other apps/players
9
What are the M3U & EPG urls? (Sports VOD URL included)
GSE SMART IPTV
Flex IPTV
XCiptv installation instruction (multi screen)
How do I install Apollo Group TV on IPTV Smarters?
See all 9 articles
Resellers & Affiliate
Resellers
6
How can I become an Apollo Group TV reseller and how does it work?
No upfront payment? Really? Nothing to pay?
what type of payments do we accept?
What is levels and credits?
Subscription not working and is showing a red thumb
See all 6 articles
Affiliate
2
How can I become an Apollo Group TV Affiliate?
Do you have a referral program?