Recommended Hardware
We recommend Android TV Boxes for the best experience.
For firesticks a minimum firestick 4k required and recommended firestick 4k max
Click here to view our list of recommended devices. What hardware is recommended?
Installation Guides:
Choose your Device from the list below and follow our step by step installation guides based on what software/app
you want to use.
NOTE: If your device is not found in the list below then we do NOT provide support for it.
Fire Products: (minimum firestick 4k recommended)
FireTV Firestick Firestick4K Fire Cube
Android TV:
Nvidia-Shield/Xiomi-MiBox
Android Mobile Devices:
Samsung/LG/Sony/Google/Xiomi/Huawei/OnePlus/Motorolla/HTC/Nokia
Android Box:
Any generic Android box
iOS devices: (minimum iOS 14 required)
iPhone/iPad/AppleTV
PC:
PC IS BETA AND NOT STABLE.
WE DON'T OFFER ANY TECH SUPPORT FOR PC USERS
Laptop/PC/Mac book laptop/Web-interface
To setup and install on your devices please visit the setup guides here
Mag Box and Portals and xstream code and URL NOT SUPPORTED
ROKU NOT SUPPORTED
LGTV AND SAMSUNG TV NOT SUPPORTED
Connections
You can watch up to 5 streams (TV, Phone, Laptop, Computer etc) on one (1) network at a time.
Example: John lives in Europe. John has 3 TVs and 2 cell phones in his family home. John can use all of these 5 devices at the same time on the same wifi in his home ✅
-John can NOT ✖️use his cellphone to watch a stream at work while his kids are at home watching at the same time on the family TV.
-If John turns off his tv (streams) at his home he can ✅ then use his phone at work or on the go.
In USA, Mexico & Canada only, you can watch up to 5 streams on two (2) different networks at a time.
Example for USA, Canada and Mexico only.
John lives in USA. John has 2 tv's, 1 laptop, and 2 cellphones within his family.
John can ✅ use all of these 5 devices at the same time at home or have 4 tvs watching streams at home while his wife is at work or on the go on her cellphone (2 networks)
Example (4 tvs are streaming on the home wifi network and John's wife is watching a stream on her cell phone on the mobile data from work).
This IS allowed in USA, Canada and Mexico only.
Notes:
*There is no geographical ip lock.
*we do not offer discounts for less connections
*If you need more than the 5 devices you will need to purchase additional accounts using a different email.
*You can install the apps on as many devices as you want, that doesn't count as "watching", only "watching a stream" counts as 1 stream.
*Switching channels too quickly can cause the system to think you are using more devices than allowed and you will receive a message "device limit reached". To avoid this simply change channels a little slower and the system will reset itself automatically in a short amount of time.
*multi-view apps such as tivimate where multiple channels are watched count as separate streams
4 channels in multiview = 4 streams etc
For more information visit our FAQ faq.apollogroup.tv