Can't watch

Live TV & VOD buffers or freezes
Sometimes you may experience buffering due to insufficient bandwidth, and sometimes a bug in the system. To experience the apollogroup as smooth as possibl...
Tue, 12 Nov, 2019 at 8:20 PM
What is Error Message 06?
This means that all available slots of Free users are at full capacity because our free trial service limited to 2,000 users for testing our product qualit...
Mon, 22 Jul, 2019 at 11:56 PM
What is Error Message 07?
Error 07 means you have no internet connection and you cannot connect to the server. Better check that everything is connected and working properly before...
Mon, 22 Jul, 2019 at 11:56 PM
The app sometimes stops or kicks me out
Problems such as being kicked our of the app or the app stopping can simply be resolved by closing and re-opening the app, if this does not fix the issue pl...
Fri, 26 Jul, 2019 at 11:36 PM
Unable to play on IPTV apps
These 3rd party programs don’t support full IPTV SSL encryption. To make sure it will work for you, please change your links to HTTP instead of HTTPS. i...
Thu, 25 Jul, 2019 at 1:16 AM
Changing your DNS
Some ISPs from Europe and North America are trying to block our service by sending you to a mirrored website which basically means from your end its made to...
Fri, 26 Jul, 2019 at 11:25 PM
Live TV Plays but not Movies or TV shows
If Movies and TV Shows are not working but live TV is, please try the following. Log out of the app If possible on your device (eg Fire stick, Android...
Sat, 27 Jul, 2019 at 12:03 AM
I get the message failed to load video
If you get the message "failed to load video" please turn off your device and turn off your router for 1 minuet and try to watch content.  
Thu, 25 Jul, 2019 at 7:38 AM
I get the message bad email or password
Please reset your password here. If you are still unable to log on with a new password please reset the device. If the problem persists, open a support...
Thu, 25 Jul, 2019 at 7:42 AM
Error code 403
If you are experiencing the error "invalid response code 403" it is likely your ISP is blocking our service and you will require to buy a VPN to wa...
Wed, 31 Jul, 2019 at 12:53 AM