Account & billing

Did you know? our Chat support team is always available for you!

Click me to open the chat

How do I renew my subscription?
NOTE: PAYPAL IS NO LONGER AVAILABLE.  PLEASE DO NOT EMAIL US ASKING FOR PAYPAL. USE A COMPUTER/MOBILE DEVICE WITH CHROME OR FIREFOX BROWSER. INCOGNITO ...
Sat, 4 May, 2024 at 5:50 PM
RESEND OR CHANGE PASSWORD
Your username is the email address you used to sign up with. RESEND PASSWORD If you forgot your password or you just want to double check that you a...
Tue, 24 Aug, 2021 at 11:43 AM
How do I access my account status?
To access your account status please log into your account Click Here and click my subscriptions, here you will see the status. You can also see your ex...
Thu, 9 Dec, 2021 at 11:39 PM
Do you take reocurring payments?
Our service is not setup for reocurring payments.  You will never be charged by Apollogroup automatically Each time your service is about to expire, our sy...
Thu, 9 Apr, 2020 at 11:53 AM
Can I get a refund?
BITCOIN PAYMENTS ARE NON-REFUNDABLE  Before asking for a refund, did you try to talk to customer support? Our customer support may be able to help you reso...
Wed, 3 Jul, 2024 at 8:52 PM
Subscribe using Bitcoin with Credit Card - Easy way (Non-USA customers)
This quick guide will walk you through the steps to buy a subscription using a credit card, with Bitcoin as the payment method. 1. Go to our website:  ...
Tue, 9 Jul, 2024 at 3:21 PM